Bruno Guicardi is President of CI&T, the digital solutions partner driving lean digital transformation for the world’s biggest brands.

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Best-selling author Gary Hamel recently shared some stats that represent a startling reality: “Only one in five employees believe their opinions matter at work … and one in 11 say they can influence important decisions.”
Much has been said about employee empowerment and a work environment that’s more inclusive, but the discussion tends to center on talent attraction and retention as if this was only an HR issue. My provocation in this article is that we should look at empowerment in the workplace as our best bet to tackle the ever-increasing unpredictability in the business environment and to thrive as a business.
The 20th-century formula to solving problems in which companies analyzed the situation, broke it down and came up with a detailed plan doesn’t work anymore. In the